Blog

Troubleshoot your printer: The 4 most common problems and solutions

February 14th, 2024

1. Paper jams

The paper jam is the most common and recurring of printer problems. It arises from various mechanical issues, including overfilled paper trays, misaligned guides, and the presence of foreign objects. To prevent paper jams, it’s crucial to:

Adhere to paper tray capacity: Resist the urge to overfill paper trays.

VoIP softphones vs. hardphones: Guide to VoIP phone systems

February 12th, 2024

Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options.

VoIP softphones

VoIP softphones are software programs that enable you to make and receive calls on internet-connected devices such as computers, tablets, or smartphones.

5 Web conversion tips you should implement ASAP

February 7th, 2024

When it comes to having an online presence, maximizing conversions is a major goal. This means ensuring that a company’s website seamlessly transforms mere visitors into valued customers. To help you achieve this with your business’s website, we present these five actionable tips to elevate your conversion rate.

5 Proven techniques to boost your team’s efficiency

February 5th, 2024

Keeping pace with today’s business landscape demands a hyper-efficient team. Optimizing team productivity isn’t therefore just nice to have: it’s a game-changer. But how do you jump-start your team’s efficiency? This guide has you covered, offering five tried-and-tested techniques that will propel your team toward peak performance.

Show Some Love To Your Business Continuity Plan

In Florida, we have hurricane season, Comcast and AT&T outages, construction accidents and more that can cause a business to go down unexpectedly. You can’t predict the future, but a business continuity plan – BCP for short – ensures that unexpected events don’t slow you down because, in business, every minute counts – literally.

Navigating the cybersecurity landscape: Must-have training for a secure digital future

February 2nd, 2024

In today’s digital landscape, cybersecurity is an indispensable aspect of running a small business. With the increasing prevalence of online threats, having a solid grasp of cybersecurity fundamentals is not only crucial for safeguarding your own business, but also for preventing potential security breaches that could compromise your clients, partners, or even larger networks.

Safeguard your business VoIP against TDoS: A quick guide

January 26th, 2024

Voice over Internet Protocol (VoIP) provides organizations with many advantages, including improved call quality, better scalability and mobility, and lower costs. However, VoIP is also vulnerable to unique threats such as telephony denial-of-service (TDoS) attacks, which can have devastating consequences for any business.

Best Practices To ‘Celebrate’ National Change Your Password Day: How Does Your Password Stack Up?

Each year on February 1st, we celebrate Change Your Password Day. While it’s not a holiday that gets you off work, it serves as a good opportunity each year to do a quick check-in and make sure you’re using strong passwords that will keep your accounts protected.

How “Cheaper” IT Providers Sneak In Expensive Hidden Costs

Is your company looking to hire an IT firm? Unfortunately, unless you're tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn't expect or know to look for. While it can sound appealing to go for the cheapest firm, that decision can end up costing you more in the long run due to carve-outs and hidden fees in the contract.

New Security Features To Protect Your Phone In 2024

Long gone are the days when phones were simple devices used to make calls. Today our phones are advanced, handheld supercomputers that can do everything from pay a bill to order lunch for delivery to edit videos and more.

But with more capabilities come more risks.